Terms of Service

Privacy Policy

This Privacy Policy describes how San Tan Roll-Off Rentals ("we," "our," or "us") collects, uses, and protects the personal information you provide when using our website, dumpsterrentalcrewchandler.com, and our services. We are a dumpster and roll-off container rental business located in Chandler, Arizona, founded in 2011 and owned by Mateo Vasquez. Protecting your privacy is important to us. This policy applies to information collected through our website, over the phone at (480) 752-7182, via email at info@dumpsterrentalcrewchandler.com, and during in-person interactions related to our rental services. By using our services, you consent to the data practices described in this statement.

Information We Collect

We collect information that you voluntarily provide to us and information collected automatically when you interact with our website or services.

Personal Information You Provide

When you request a quote, schedule a rental, make a payment, or contact us for customer service, we may collect personal information such as:

  • Your name, address, email address, and phone number.
  • Property location details for dumpster delivery and pickup.
  • Billing and payment information, such as credit card details or bank account information (processed securely by our third-party payment processors).
  • Project descriptions and details related to your rental needs.
  • Communications you send to us, including emails and call recordings for quality assurance.

Automatically Collected Information

When you visit our website, certain information is collected automatically through cookies and similar tracking technologies. This may include:

  • Your IP address, browser type, and operating system.
  • Pages you view on our site, links you click, and the dates and times of your visits.
  • Referring website addresses and search terms used to find our site.
  • Device information, such as device type and screen resolution.

This information helps us understand how visitors use our website, improve its functionality, and tailor our services to better meet customer needs.

How We Use Your Information

The personal information we collect is used for legitimate business purposes related to providing and improving our dumpster rental services. These purposes include:

  • Processing your rental requests, delivering containers, and scheduling pickups.
  • Communicating with you about your account, service updates, and customer support inquiries.
  • Processing payments and sending invoices or receipts.
  • Sending you service-related notices, such as changes to our policies or terms of service.
  • Improving our website, services, and customer experience through analysis of usage data.
  • Complying with legal obligations, such as tax reporting or responding to lawful requests from authorities.
  • Protecting against fraudulent or unauthorized transactions and ensuring the security of our systems.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Information Sharing and Disclosure

We may share your personal information with third parties only in the following circumstances:

  • Service Providers: We engage trusted third-party companies to perform functions on our behalf, such as payment processing, website hosting, data analysis, and customer communication services. These providers have access to personal information needed to perform their functions but are contractually obligated to protect it and not use it for other purposes.
  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event that San Tan Roll-Off Rentals is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
  • With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your data. For example, we use secure socket layer (SSL) technology to encrypt sensitive information transmitted online, and we restrict access to personal information to employees and contractors who need it to perform their job duties. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Choices and Rights

You have certain choices regarding the personal information you provide to us.

Access and Correction

You may request to review, update, or correct the personal information we hold about you by contacting us at info@dumpsterrentalcrewchandler.com or (480) 752-7182. We will respond to your request within a reasonable timeframe.

Marketing Communications

If you receive marketing emails from us, you may opt out at any time by following the unsubscribe instructions included in each email. Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relationship.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include the nature of our relationship with you, legal obligations, and business needs. For example, we retain rental transaction records for tax and accounting purposes for a period required by Arizona state law. When personal information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The effective date at the top of this policy indicates when it was last revised. We encourage you to review this page periodically for any updates. Your continued use of our services after any changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

San Tan Roll-Off Rentals
Owner: Mateo Vasquez
Email: info@dumpsterrentalcrewchandler.com
Phone: (480) 752-7182
Mailing Address: [Business Address, Chandler, AZ]

This policy is effective as of March 25, 2026.